Privacy Notice

Last updated: 8/27/2026

1. Who we are

This service is operated by Wssndigital ("we", "us", "our"), acting as the data controller for personal information collected through WSSN digital (the "Service").

2. Personal data we collect

• Account data: email address, login credentials, authentication identifiers.
• Profile & fitness data: age, height, weight, daily steps, activity level, dietary preferences, equipment, goals.
• Chat & usage data: messages sent to the AI coach, generated plans, product usage/telemetry.
• Device data: IP address, browser type, device identifiers.
• Support data: messages you send us for customer support.

3. How we use your data

• To create your account and provide the Service (contract performance).
• To generate personalized workout, meal, and macro plans (contract performance).
• To operate the AI coach and remember your context (contract performance).
• To secure the Service and prevent fraud (legitimate interests).
• To improve the product (legitimate interests).
• To respond to support requests (contract performance / legitimate interests).
• To comply with legal obligations (legal obligation).

4. Who we share data with

• Merchant of Record — Paddle.com Market Ltd: processes sales, subscription management, payments, tax compliance, invoicing, and refund handling.
• Hosting & infrastructure providers: to run and store the Service.
• AI providers: to generate plans and coach responses from the data you submit.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law.

5. Data retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is deleted or anonymised.

6. Your rights

Subject to applicable law, you may have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to withdraw consent. UK/EEA users may also lodge a complaint with their supervisory authority. We aim to respond within one month.

7. International transfers

Your data may be processed outside the UK/EEA. Where this happens we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures (encryption in transit, access controls, least-privilege access) to protect your data.

9. Cookies

We use essential cookies required to run the Service (session, authentication). We do not use advertising cookies. You can manage cookies via your browser settings.

10. Contact

For privacy questions or to exercise your rights, contact us through the in-app support channel or via your account. For anything related to payments, refunds, or invoices, contact Paddle at paddle.net.

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